Ingrid Y. Lin, is an Associate Professor of the School of Travel Industry Management at University of Hawai‘i at Mānoa. Dr. Lin received her Ph.D. in hotel, restaurant, and institutional management from Pennsylvania State University; MS in hospitality industry studies from New York University; and BS in hospitality administration from Boston University. Her area of expertise includes services/hospitality marketing and consumer behavior.

Services cape aesthetics and design, environmental psychology, sensory marketing, luxury marketing and branding, consumer experience (emotions, perception, evaluation, and behaviors), cross-cultural studies, inter-cultural service encounter, luxury resort spa management and education, consumer/tourists’ shopping behaviors, and restaurant tipping systems.