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In 2020, China began to
implement 5G systems in metropolises. This study mainly investigates whether
the speed of 5G will affect consumers to use the platform and purchase goods
more quickly in the electronic shopping mall. The stability, ease of use and
quick response of 5G systems will cause consumers to make impulse purchases.
Our research found that the 5G network speed of e-commerce malls in the future
will make consumers more impulsive buying behavior. The results of the study
show that system stability, ease of use, and quick response links will quickly
allow consumers to make impulse purchase decisions.
Keywords: System stability, Ease of use, Quick response, Impulse purchase.
INTRODUCTION
The construction
of 5G systems is an important construction platform for Beijing, Shanghai,
Hangzhou, Guangzhou, Shenzhen and other places in mainland China. 5G will
change consumers’ shopping habits and ideas in the future, which is why it is
necessary to establish product systems such as 5G systems.
In the first-tier cities of
mainland China, the income level of major consumers has reached a basic salary
of 6000 RMB per month, which is worthy of discussion relative to consumer purchase
behavior. Maheswaran & Shavitt (2000) pointed out that due to the
increasing enthusiasm of international commodity transactions, consumer
purchase behavior is more worthy of discussion and analysis. Han & Shavitt
(1994) proposed the concept of impulse buying, mainly because consumers’
personal thoughts led to impulse buying. Through the introduction of the 5G
system, we analyzed whether consumers will buy products because of the system
upgrade, which makes consumers more impulsive. Freud (1956) proposed that the
main reasons for impulse purchases came from the principle of happiness and
reality.
Why mainland China started to promote 5G equipment, mainly because consumers like to buy things online and pay online, which has led to the need for continuous improvement of the overall equipment.
According to Dahlberg, Guo & Ondrus (2015), many consumers today use mobile devices to pay for any goods. Such a quick response can make consumers more likely to use this device to pay quickly. Koenig-Lewis et al. (2015) mentioned that perceived ease of use and social influence can affect consumers’ use of this device in the process of using mobile payments. Papasratorn (2015) also mentioned that usefulness and ease of use can lead to consumers’ intention to use mobile payments in the purchase process.
LITERATURE REVIEW
We
can learn from the literature that 5G technology can affect consumers’ impulse
purchases. System stability, system ease of use, fast response connections and
consumer impulse purchases will affect the use of 5G equipment in the entire
consumer market.
Chin, Diehl & Norman (1988) mentioned
the concept of customer satisfaction with ease of use. The ease of use of the
system will lead to whether consumers will continue to use it on 5G. The
concept of system ease of use will allow consumers to continuously consider
whether impulsive purchases will be made in e-commerce shopping. We all know that
in the 4G era, sometimes the unstable network speed leads to consumers not
wanting to buy in shopping malls. Such factors will greatly change the original
situation in the 5G era. Moroni, Talamo & Dimitri (2015) investigated the
factors that affect the intention of using NFC mobile payments and found that
the perceived ease of use and perceived compatibility are important predictors
of NFC mobile adoption.
Consumers can receive different internet
messages on the internet and use these internet messages to decide whether to
buy this product. News on the market can be quickly responded to consumers
through 5G equipment. Cachon & Swinney (2011) pointed out that the use of
QRS can quickly understand the products that consumers want and it is mainly
collected on the market through fast network response links.
Information
The proliferation of
information relies mainly on network equipment to pass information to the
outside. 5G equipment allows buyers and sellers to exchange and communicate
with external communication messages through such network platforms. Donohue
(2000) built a two-cycle model and discussed supply chain systems that can have
optimized forecasts.
In the process of
purchasing, consumers will mainly receive information on the internet, or related
factors such as emotion. Emotional factors may lead to impulse purchases. Jones
et al. (2003) mentioned that many consumers buy directly without any thought.
Verhagen & van Dolen (2011) found that many consumers make impulse
purchases during the purchase process. We want to know whether consumers will
impulse purchases due to the rapid increase in 5G network speeds.
RESEARCH DESIGN
This research is
mainly aimed at the introduction of 5G equipment to design the overall model
architecture. We have designed three hypothetical relationships, which are:
H1: System
stability affects fast-reaction connections with a positive correlation
H2: The system’s
ease of use will affect the rapid response link has a positive correlation
H3: Quick-Response links affect consumers’ impulsive purchasing positivity
EXPERIMENTAL DESIGN
This research
mainly investigates consumers who use shopping network on e-commerce platforms
in mainland China. Mainly through questionnaires to investigate whether
e-commerce consumers in mainland China will use 5G equipment to cause consumers
to make impulse purchases and will not cause consumers not to buy because of
the unstable internet speed any product. We mainly surveyed the consumers of
Taobao, Tmall and other well-known shopping networks as the main survey objects
to do a series of statistical data analysis.
MANAGEMENT RESEARCH AND APPLICATION
This research is mainly applied
in the main mainland China market and investigates whether consumers are going
to shopping malls to buy goods faster using 5G systems. 5G is mainly for
consumers to accelerate the purchase of goods and consumers will not want to
buy because of unstable network speed. This is an interesting issue. For
consumers, the speed of the internet will lead to consumers’ impulse purchases.
This is combined with consumer psychology for analysis and research. Consumers
will mainly look for materials and information on some websites during the
purchase process, or communicate with some friends through some communication
platforms. This internet effect is an important factor and concept for
consumers. The introduction of 5G in 2020 will make consumers more impulsive to
buy and order any product in the future. In this way, the coming of the era is
a direction and index worthy of research for future researchers.
ACKNOWLEDGEMENT
This research was supported by the NSF Grant Nos. 61972337 and 61502414.
Cachon,
G., & Swinney, R. (2011). The value of fast fashion: quick response,
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