Verbal communication is the most used way to carry out the main non-pharmacological techniques of behavior management indicated for the reduction of anxiety and a positive attitude of the child in relation to dental care [7]. However, communication is a wide universe that can be explored in several other ways, especially when the communicative ability, through verbal language, is compromised.

Building a process of trust between professional and child is extremely valuable. Especially in atypical cases, it is important to perceive the different ways in which the patient communicates, whether through the look, facial expressions, touch, movements.

Still, within this context, it is also valuable to understand that in order to establish an empathic dialogue, regardless of the way communication occurs, it is necessary that the subjects involved can interact within a perspective in which the focus is removed from the disability and transferred to the production of discourses between an I and a you. Thus, the child becomes the protagonist of his speech or social interaction.

The importance of touch, within this context, can be understood by its complex interaction and function in the perception of the world and the other, having, according to Montagu [8], humanizing effects, with the skin being the final extension of the central nervous system or, on the contrary, its beginning.

In this way, it is possible to see and understand that the deficiencies presented by a patient do not limit him in relation to his existence in the world. They just change the way the patient will experience the world.

CONCLUSION

The genuine desire to communicate with the patient can break down the barriers of conventional communication and open the door to the search for how other senses can be explored in non-verbal communication for a humanized and integral dental approach.